Clerical Aide (Senior Center)

City of Fort Collins•Fort Collins, CO
•Onsite

About The Position

Clerical Aides perform regular and routine duties in a variety of recreation and facility programs and specialties. This part-time hourly position is located at the Senior Center in the Recreation Department and pays $15.16 per hour. The role involves welcoming guests, processing facility passes and activity registrations, handling payments and records, maintaining facilities and equipment, and providing customer service. The Clerical Aide helps ensure guest safety, provides first aid or other medical attention as needed, and communicates concerns to supervisory staff. Applicants must be at least 18 years old and must successfully pass required employment screens. A high school diploma or GED and one year of related experience are preferred. CPR, First Aid, and AED certification are required. A post-offer background check is required.

Requirements

  • Must be at least 18 years of age.
  • Must successfully pass all required employment screens.
  • CPR, First Aid, and AED certification.
  • Ability to work with a diverse guest population.
  • Ability to communicate effectively with participants, other departments, and management.
  • Ability to communicate rules and regulations and enforce policies.
  • Organization when completing daily records, logs, and incident reports.
  • Ability to explain or demonstrate concepts and techniques to guests participating in recreation activities.
  • Ability to remain composed in emergencies and make sound judgments.
  • Ability to recognize safety hazards and notify supervisors.
  • Ability to operate all assigned equipment safely.
  • Ability to perform first aid as needed.
  • Ability to provide customer service in a fast-paced, chaotic environment.
  • Ability to work with diverse guests, occasionally under stressful circumstances.

Nice To Haves

  • High school diploma or GED.
  • One year of related experience.

Responsibilities

  • Greet guests and accept and process facility passes and registrations for specific activities within the Recreator.
  • Enforce rules and policies with staff and guests.
  • Handle and process payments and be responsible for assigned funds and receipts.
  • Prepare daily revenue and paid-out record forms.
  • Maintain the work area, facilities, supplies, and equipment.
  • Complete paperwork, including daily records, logs, and incident reports.
  • Help ensure the safety of guests and program participants.
  • Assist with first aid, CPR, and other medical attention as needed.
  • Communicate with other Recreation staff and report issues or concerns, such as RecTrac or activity issues, to supervisory staff as needed.
  • Provide exceptional customer service to all guests.
  • Attend and participate in staff meetings and trainings.
  • Keep informed of seasonal and ongoing programs.
  • Perform other related duties as assigned.
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