Clearance Specialist

Diversified Services Network, Inc.•Springfield, IL

11d•$41,600 - $41,600

About The Position

The Clearance Specialist prepares foster care case files for Title IV-E eligibility determinations by gathering, reviewing, and documenting information needed to establish eligibility. The role uses multiple child welfare, health and human services, Social Security, and Department of Labor systems, and coordinates with Case Managers and Supervisors to resolve discrepancies or obtain missing information. The position requires multitasking, adapting to daily changes, attention to detail, and the ability to process, interpret, and retain information from multiple sources. Strong reading comprehension is essential. The role also assists with filing and other assigned duties. A fully trained specialist is expected to complete an average of at least seven cases per day with an error rate below 5%.

Requirements

Strong attention to detail.
Ability to multitask and adapt to daily changes.
Ability to process, discern, and retain information across multiple sources.
Reading comprehension.
Meet the expected fully trained production and quality standard of an average of at least seven cases per day with a less than 5% error rate.

Nice To Haves

Ability to assess a process or situation and recommend an enhancement or change.

Responsibilities

Check out cases ready for determination when court documentation is present.
Run CYCIS, PACIS, SOLQ, DOL/AWVS, KIDS, and IES clearances for each case.
Review and interpret gathered information to determine household composition, income sources, deprivation, and the last date the child lived with the Contrary To the Welfare (CTW) subject.
Contact the Case Manager and Supervisor to resolve discrepancies or request additional information.
Follow up routinely on outstanding requests for information or documentation.
Complete all fields on each case’s Cover Sheet.
Document additional information relevant to the eligibility determination.
Ensure all documents are in the case file and arranged in the correct order.
Submit case files to the supervisor for a quality control check.
Correct issues identified during the quality control check, when applicable.
Assist with filing duties.
Perform other duties as assigned.