Cleaning Technician Water & Fire

SERVPRO•Christiansburg, VA

About The Position

The Cleaning Technician performs detailed cleaning of belongings and structures at fire- and water-damage restoration service calls. The role helps restore homes and businesses after disasters by carrying out assigned services in accordance with SERVPRO production guidelines and work orders. The technician communicates with the Restoration Supervisor to ensure customer needs are met and supports the supervisor and other production personnel as needed. Work takes place at changing job sites, including residential homes and businesses. The technician prepares work areas, sets up staging and equipment, maintains supplies and equipment, completes production and cleanup processes, and leaves vehicles and job sites clean and orderly. The role includes providing customer service and participating in an on-call rotation as needed. The position involves physical work, exposure to chemicals, and work in varied environments, including ladders, ceiling heights, and confined spaces. Compensation is $16.00 per hour.

Requirements

Ability to regularly lift 50 pounds and lift up to 100 pounds with assistance.
Ability to walk and stand for long periods, drive, sit, climb, and work at ceiling heights using ladders.
Ability to work in tight spaces, such as crawl spaces under buildings.
Ability to repetitively push, pull, lift, and carry objects.
Ability to work with exposure to chemicals.
Ability to complete a background check, subject to applicable law.
Comfort working in challenging situations.
Excellent communication skills.

Responsibilities

Perform detailed cleaning of belongings or structures at service calls as needed.
Perform assigned services according to SERVPRO production guidelines and work orders, following the Restoration Supervisor’s directions.
Communicate with the Restoration Supervisor to ensure customer needs are met.
Support the Restoration Supervisor and other production personnel as needed.
Complete inventory, load work vehicles with equipment and products, and ensure supplies are available for each project.
Keep vehicles clean and organized and maintain equipment in premium condition.
Prepare rooms and areas for work activities and set up staging areas and equipment for each project.
Leave job sites with a clean and orderly appearance.
Perform end-of-day and end-of-job cleanup and breakdown.
Provide optimal customer service while interacting with customers.
Participate in an on-call rotation as needed.