Cleaning Supervisor

Cape Smokey Holdings•Ingonish Beach, NS

2d•CA$50,000 - CA$58,000•Onsite

About The Position

Cormorant Rock is a luxury oceanfront accommodation development located at the base of Cape Smokey in Ingonish, Cape Breton, Nova Scotia. Steps from Atlantic Canada's only gondola, Cormorant Rock offers modern chalets and year-round access to skiing, hiking, cycling, kayaking, and other outdoor recreation opportunities. As part of the continued growth of Cape Smokey's four-season resort operations, we are seeking an experienced and motivated Cleaning Supervisor to oversee daily housekeeping operations at Cormorant Rock. We are seeking a qualified and experienced Cleaning Supervisor (NOC 62024) to supervise and coordinate housekeeping operations and ensure accommodations consistently meet company cleanliness, presentation, and guest service standards. This is a permanent, non-seasonal, position.

Requirements

Completion of secondary school
Minimum 2 years of experience in housekeeping, cleaning services, or accommodations operations
Previous supervisory experience in housekeeping, cleaning, hospitality, accommodations, or a related environment
Strong leadership and team management skills
Excellent organizational and communication abilities
Experience preparing work schedules and coordinating staff activities
Knowledge of cleaning procedures, workplace safety requirements, and quality control standards
Ability to work independently and manage multiple priorities in a fast-paced environment
Valid driver's license is considered an asset

Responsibilities

Supervise and coordinate the activities of housekeeping and cleaning staff
Inspect guest accommodations, common areas, and facilities to ensure established cleanliness and safety standards are met
Hire, train, and supervise housekeeping staff and evaluate employee performance
Prepare work schedules and coordinate housekeeping activities with other departments
Assign duties and establish cleaning priorities based on occupancy levels and operational requirements
Recommend repairs, maintenance work, and replacement of furnishings and equipment as required
Monitor inventory levels and coordinate the ordering of cleaning supplies, linens, amenities, and equipment
Maintain records related to staffing, inspections, inventory, and housekeeping activities
Respond to guest requests and resolve housekeeping related concerns in a professional manner
Ensure compliance with workplace health and safety procedures and company policies
Assist with cleaning duties during periods of high occupancy or staffing shortages
Lead a progressive workplace culture rooted in our company values