Cleaning Manager - Citizens Live at The Wylie

Live Nation Entertainment • Pittsburgh, PA

3d • Onsite

About The Position

Citizens Live at The Wylie is seeking a Cleaning Manager who will be responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for the guest. Residents of the Greater Hill District and surrounding neighborhoods are encouraged to apply. We will host a hiring event for residents closer to the grand opening. Details will be announced as they become available.

Requirements

• High School Diploma or equivalent.
• At least 2 years in a similar role.
• Working knowledge of cleaning needs and best practices for a large facility.
• Ability to work various, flexible hours, inclusive of nights and weekends.
• Familiarity with Microsoft Office Suite and/or similar software.
• Attention to detail, quality, and accuracy.
• Strong relationship building and excellent verbal and written communication skills.
• Ability to work independently.

Responsibilities

• Interview, select, train, supervise, counsel and discipline cleaning service staff to ensure maximum guest satisfaction.
• Organize and conduct meetings and communicate pertinent information to department.
• Assign and direct cleaning staff before, during, and after events.
• Schedule cleaning staff in accordance with show needs and staffing plans, and work with Admin Manager to ensure all staffing needs are met for cleaning department.
• Handle payroll input for cleaning department.
• Conduct pre-event inspections of all venue areas prior to opening to ensure cleanliness.
• Ensure cleanliness of venue is maintained during events—as necessary, address trash, spills and debris, restroom tidiness and stocking, slip hazards, etc.
• Ensure proper cleaning procedures and followed and correct products are used for various tasks.
• Report any repair needs in real time to venue leadership, and coordinate with operations team to make arrangements to repair and/or replace damaged equipment.
• Manage cleaning product inventory and coordinate with venue leadership on orders.
• Show CARE by participating in the venue’s sustainability program, which could include implementing programs that conserve resources/prevent waste such as sorting waste, collecting recycling, and educating our fans about our efforts.
• Partner with fellow crew members at the end of show to close the venue and ensure all trash is removed.
• Post-show, ensure all surfaces are disinfected, floors are scrubbed, and restrooms are cleaned and restocked.
• Ensure green rooms, tour catering room, and other artist spaces are cleaned and reset between shows.
• Align with Operations Manager on budgetary needs for efficient operation of department.
• Any other task as assigned by the Operations Manager.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED