Cleaning and Contents Restoration Technician

RDM Holding Company • Kochville Township, MI

6d • Hybrid

About The Position

SERVPRO Team Miller is the leading SERVPRO team in the country, recognized as Franchise of the Year in 2020 and consistently ranking in the top 5 out of over 2000 teams nationwide. With more than 40 territories across Michigan, Indiana, Illinois, and Florida, they service major metropolitan areas including Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago, and Miami. As a family-owned and operated business, SERVPRO Team Miller fosters a team-oriented environment that prioritizes internal growth, training, and certifications. This role is ideal for individuals who enjoy helping people through difficult situations and are driven by the goal of restoring properties affected by fire and water damage to their pre-loss condition. The company seeks candidates who are comfortable with hard work in challenging environments, enjoy interacting with new people, possess excellent communication skills, have supervisory experience, and are adept at multitasking. High dependability and a proactive approach to exceeding expectations are highly valued.

Requirements

• Effective oral communication
• High school diploma/GED
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law
• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

Nice To Haves

• Experience in cleaning/restoration preferred
• IICRC certifications preferred

Responsibilities

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
• Packing contents out of a damaged home
• Cleaning/restoring contents either onsite or at our cleaning facility
• Cleaning the structure
• Storing contents
• Packing back contents
• Respond to service calls as needed and perform services as assigned, following SERVPRO® production guidelines
• Communicate with the crew chief to make sure all customer needs are met
• Support crew chief and other production personnel, as needed
• Clean and maintain vehicles, equipment, warehouse, and office areas, as needed

Benefits

• Competitive pay rate
• Opportunity to learn and grow
• Medical, Vision, Dental
• 401K Matching
• Company Paid Life Insurance
• Paid Time Off
• Paid Holidays
• Paid Career Training & Certification Opportunities
• Employee Referral Program
• Customer Service Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED