Cleaner

Planet Fitness•Georgetown, SC
•Onsite

About The Position

The Cleaner is responsible for the overall cleanliness and sanitation of all areas of a Planet Fitness facility to support an outstanding member experience and protect the safety of members and team members. The role includes cleaning and sanitizing common areas, operating cleaning and laundry equipment, maintaining supplies and equipment, and reporting inventory needs or broken and missing amenities to the Club Manager. Daily responsibilities may also include greeting members and guests, answering phones, assisting with questions or concerns, processing retail transactions, supporting sales goals, resolving member concerns or escalating them to a Manager, and regularly checking club areas for safety, policy, and cleanliness issues. Team members are expected to follow health and safety policies and protocols, report unsafe conditions or at-risk behaviors, and work safely.

Requirements

  • Must be 18 years of age or older.
  • Willingness to become CPR/AED Certified; training is provided by Planet Fitness.
  • Basic computer proficiency.
  • Ability to lift up to 75 pounds.
  • Ability to stand and move continually throughout the club during the shift.
  • Ability to communicate continually in person or by phone during the shift.
  • Ability to bend, twist, and move into different positions to accomplish tasks.
  • Ability to work with toxic chemicals during the shift.

Nice To Haves

  • Cleaning and sanitizing experience is preferred.

Responsibilities

  • Thoroughly clean and sanitize common areas, including restrooms, locker rooms, fitness equipment, and the Black Card Spa, according to Planet Fitness cleaning standards.
  • Vacuum floors and operate the floor scrubber according to the established schedule.
  • Dispose of trash and maintain trash cans and cleaning centers.
  • Replenish supplies and paper products as needed and communicate inventory needs to the Club Manager.
  • Clean and dust items high off the ground, such as ceiling fans, TVs, and rafters.
  • Report broken or missing amenities or equipment to the Club Manager.
  • Operate the washing machine and dryer.
  • Maintain cleaning equipment, including cleaning the mop bucket and emptying vacuum bags.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns at check-in.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Execute retail transactions accurately and drive sales goals.
  • Resolve member concerns and escalate them to a Manager as needed.
  • Frequently walk all club areas, promptly addressing safety or policy issues and cleanliness concerns.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and conduct work safely.

Benefits

  • Medical, dental, and vision insurance
  • Vacation, sick time, and holiday pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term life insurance
  • Healthcare and dependent care flexible spending accounts
  • Tuition reimbursement
  • Employee perks and discounts
  • Team-building competitions and social events
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