Cleaner

Planet Fitness•Winter Springs, FL

About The Position

The Cleaner is responsible for the overall cleanliness and sanitation of all areas of the facility, helping ensure an outstanding member experience and the safety of members and team members. The role involves cleaning and sanitizing common areas, maintaining floors and cleaning equipment, restocking supplies, reporting inventory needs and facility issues, and operating laundry equipment. Daily responsibilities may also include greeting and assisting members and guests, answering phones, processing retail transactions, addressing member concerns, and conducting facility walkthroughs to identify safety or cleanliness issues. The position requires a positive, reliable, detail-oriented team member who can also work independently.

Requirements

  • Must be at least 18 years of age.
  • Willingness to become CPR/AED certified; training is provided by Planet Fitness.
  • Basic computer proficiency.
  • Ability to stand and move continually throughout the club during the shift.
  • Ability to communicate continually in person or by phone during the shift.
  • Ability to lift up to 75 pounds.
  • Ability to work around toxic chemicals during the shift.
  • Ability to frequently clean and sanitize equipment and facilities.
  • Ability to bend, twist, and move into different positions to accomplish tasks.
  • Positive, upbeat attitude; reliability and punctuality; attention to detail; effective communication; and ability to work independently and as part of a team.

Nice To Haves

  • Cleaning and sanitizing experience is preferred.

Responsibilities

  • Thoroughly clean and sanitize common areas, including restrooms, locker rooms, fitness equipment, and the Black Card Spa, according to Planet Fitness cleaning standards.
  • Vacuum floor surfaces and operate the floor scrubber according to the established schedule.
  • Dispose of trash and maintain trash cans and cleaning centers.
  • Replenish supplies and paper products as needed and communicate inventory needs to the Club Manager.
  • Clean and dust items located high off the ground, such as ceiling fans, TVs, and rafters.
  • Report broken or missing amenities or equipment to the Club Manager.
  • Operate the washing machine and dryer.
  • Maintain cleaning equipment, including cleaning the mop bucket and emptying vacuum bags.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Execute retail transactions accurately and drive sales goals.
  • Resolve member concerns and escalate them to a Manager as needed.
  • Frequently conduct comprehensive walkthroughs of club areas, promptly addressing safety or policy issues and cleanliness concerns.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and work safely.

Benefits

  • Medical, dental, and vision insurance
  • Vacation, sick time, and holiday pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term life insurance
  • Healthcare and dependent care flexible spending accounts
  • Tuition reimbursement
  • Employee perks and discounts
  • Team-building competitions and social events
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