Cleaner

Planet Fitness•Melville, NY

About The Position

The Cleaner is responsible for the overall cleanliness and sanitation of all areas of the Planet Fitness facility, helping ensure an outstanding member experience and a safe environment for members and team members. The role includes cleaning and sanitizing common areas, vacuuming and operating a floor scrubber, disposing of trash, replenishing supplies, reporting inventory needs and damaged or missing amenities, operating laundry equipment, and maintaining cleaning equipment. The Cleaner may also greet and assist members and guests, answer phones, process retail transactions, address member concerns, and regularly walk club areas to identify and resolve safety, policy, and cleanliness issues. Team members are expected to contribute to a safe and healthy workplace by following applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and working safely. The position requires standing and moving throughout the club, frequent cleaning and sanitizing, communicating in person or by phone, lifting up to 75 pounds, and working around toxic chemicals.

Requirements

  • Must be 18 years of age or older.
  • Willingness to become CPR/AED Certified; training is provided by Planet Fitness.
  • Basic computer proficiency.
  • Ability to lift up to 75 pounds.
  • Ability to stand and move continually throughout the club during a shift.
  • Ability to communicate continually in person or by phone during a shift.
  • Ability to move into different positions, including bending and twisting, to accomplish tasks.
  • Ability to work around toxic chemicals.
  • Cleaning and sanitizing experience is preferred.

Nice To Haves

  • Cleaning and sanitizing experience.

Responsibilities

  • Thoroughly clean and sanitize common areas, including restrooms, locker rooms, fitness equipment, and the Black Card Spa, according to Planet Fitness cleaning standards.
  • Vacuum floor surfaces and operate the floor scrubber machine according to an established schedule.
  • Dispose of trash and maintain trash cans and cleaning centers.
  • Replenish supplies and paper products as needed.
  • Communicate inventory needs to the Club Manager.
  • Clean and dust items located high off the ground, such as ceiling fans, TVs, and rafters.
  • Report broken or missing amenities or equipment to the Club Manager.
  • Operate the washing machine and dryer.
  • Maintain cleaning equipment, including cleaning the mop bucket and emptying vacuum bags.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
  • Answer phones in a friendly manner and assist callers with inquiries.
  • Execute retail transactions accurately and drive sales goals.
  • Resolve member concerns and escalate them to a Manager as needed.
  • Frequently walk all club areas and promptly address safety or policy issues and cleanliness concerns.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and conduct work safely.

Benefits

  • Medical, dental, and vision insurance availability.
  • Short-term and long-term disability insurance.
  • Term life insurance.
  • 401(k) retirement savings plan.
  • Flexible spending accounts, including healthcare and dependent care.
  • Vacation, sick, and holiday pay.
  • Free Black Card Membership.
  • Tuition reimbursement.
  • Employee perks and discounts.
  • Team-building competitions and social events.
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