Cleaner

The TJX Companies, Inc.•Swansea, MA

5d•$16 - $17•Onsite

About The Position

The Cleaner is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-cleaning equipment and cleaning floors, surfaces, glass, and windows. The Cleaner also maintains cleanliness and recovery standards throughout the store, follows health and safety, merchandising, operational, and loss-prevention policies, and supports other store areas as business needs require. The position involves customer and colleague interaction, responding to Front End coverage needs, and completing other duties as assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.
Retail customer experience preferred.

Nice To Haves

Retail customer experience.

Responsibilities

Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
Maintain cleanliness, organization, and recovery standards throughout the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
Follow company health and safety policies, including replenishing essential items in the Lounge, Restrooms, and Front End.
Cross-train and work in other store areas, including the Backroom, Front End, and Sales Floor, to support business needs.
Support and respond to Front End coverage needs.
Follow merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss-prevention controls and company policies, including shrink-reduction practices.
Communicate accurately and effectively with management and Associates.
Follow labor laws and company policies and procedures, including meal and break period policies.
Participate in safety awareness and help maintain a safe environment.
Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Perform other duties as assigned.