Cleaner/Housekeeper

Affinity Living Communities•Highland Village, TX

8d•Onsite

About The Position

Axis Residential is seeking a skilled and people-focused Cleaner for their 55 and older, active adult community, Affinity at Lewisville. The Cleaner will be responsible for general housekeeping duties to maintain the cleanliness of the community, fostering a positive community culture, and building strong rapport with residents. This role involves daily cleaning of various spaces, including offices, bathrooms, amenity areas, and vacant apartments, as well as organizing and maintaining the pool house and its surroundings. The Cleaner will also manage cleaning equipment and supplies, assist with debris removal and trash, and ensure compliance with company policies and Fair Housing laws. This position is a key part of maintaining a supportive home environment for residents.

Requirements

Customer service focused Cleaner who can effectively work with the site team to carry out the daily housekeeping needs of the community while building rapport with residents.
Must be a team player who takes a “we over me” approach to building and sustaining relationships with others.
Must be determined, ambitious, and self-motivated.
Excellent communication skills; must be proficient in speaking, reading, and writing in English.
Computer skills to include email, Microsoft Office Suite, ability to navigate web-based trainings, and other various computer programs.
Willingness to work evenings and weekends as necessary.
High School diploma or equivalency certificate.
Reliable means of transportation.

Nice To Haves

Janitorial experience in hotel or residential management is strongly preferred.

Responsibilities

Maintain a community culture focused on enhancing residents’ way of life while providing excellent customer service and a supportive home environment.
Build strong rapport with residents of the community.
Clean offices, bathrooms, amenity spaces and common areas daily.
Clean office spaces on a regular schedule that is set by the Maintenance Supervisor.
Using the apartment cleaning checklist, clean vacant apartment homes after each move out.
Clean and organize the pool house. Tasks include straightening of the chairs on the pool deck, cleaning of the pool house public bathrooms (to include showers), and vacuuming and dusting of the amenity spaces attached to the pool house building.
Remove used towels in the pool area and replace them with freshly laundered towels daily.
Maintain all cleaning equipment and supplies.
Assist in removing debris from outside public spaces, amenity spaces, and common area, and empty public trash cans.
Clean elevator cab, lobby, and door tracks as regularly scheduled by the Maintenance Supervisor.
Comply with all company policies/procedures and Fair Housing laws.

Benefits

Competitive pay (based on experience).
Quarterly bonus incentive.
Annual performance review with potential merit increase.
Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
Flexible Spending Accounts- for healthcare and dependent care.
Disability, AD&D, and Life insurance.
401(k) with 3% company contribution.
Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
Employee Assistance Program.
Charitable giving program and community involvement.