Clarity Application Support Specialist

State of Nebraska • Lincoln, NE

9d • Onsite

About The Position

Step into a high-impact role where your work directly shapes the future of Nebraska’s transportation system. As the Nebraska Department of Transportation (NDOT) Clarity System Administrator, you’ll take the lead on a mission-critical platform that drives planning and delivery for more than 750 active projects. NDOT will rely on your expertise to champion and sustain the Clarity environment—making this a rare opportunity to guide a major enterprise application supporting the state’s largest infrastructure program. If you enjoy solving challenges, improving systems, and making a real difference in how major projects move from concept to completion, this role puts you at the center of it all. Join us at NDOT and embark on a meaningful career supporting a tool that directly shapes Nebraska’s transportation network.

Requirements

• A bachelor’s degree or equivalent in computer science, information systems, mathematics, engineering or other related field and two years of experience, education, or training in coding computer applications; programming experience can be substituted for education on a year-for-year basis.
• Regular and reliable attendance is mandatory.
• Demonstrate strong .NET development expertise.
• Knowledge of modern .NET development using C#, ASP.NET Core, REST APIs, and object-oriented design principles.
• Proficiency with source control and collaborative development using Git and Azure DevOps.
• Knowledge of CI/CD pipelines, automated deployments, and DevOps best practices.
• Knowledge of modern development practices including code reviews, unit testing, debugging, and secure coding standards.
• Knowledge of system administration practices, including configuration management, security rights, and user administration.
• Knowledge of enterprise project and portfolio management concepts such as project structures, resource planning, financial tracking, and time reporting processes.
• Strong troubleshooting, analytical, and problem-solving skills.
• Skill in troubleshooting complex application issues.
• Skill in SQL/NSQL, reporting tools, data validation, and developing or supporting advanced reporting solutions.
• Strong analytical, problem-solving, and communication skills.
• Ability to analyze system needs, recommend improvements, and implement configuration changes.
• Ability to communicate technical information clearly to non-technical users and provide effective training and documentation.
• Ability to manage multiple priorities, maintain accuracy, and ensure data integrity in a complex enterprise system.
• Ability to work collaboratively with business units, IT teams, and leadership to ensure reliable system performance.

Nice To Haves

• Experience administering Clarity PPM or other enterprise project/portfolio management systems.
• Experience with Clarity PPM components such as Studio, Modern UX, portlets, objects, attributes, views, templates, and system options.
• Experience with Clarity Studio, Modern UX (MUX), portlets, dashboards, and reporting tools.
• Familiarity with SQL/NSQL, XOG, or other data extraction and integration tools.
• Experience supporting project, resource, financial, or time reporting modules.
• Familiarity with AI-assisted development tools (e.g. GitHub Copilot, or similar) to improve developer productivity.
• Ability to mentor developers and collaborate effectively across technical teams.
• Skill in managing automated jobs, workflows, XOG operations, and related system processes.

Responsibilities

• Champion and sustain the Clarity environment.
• Guide a major enterprise application supporting the state’s largest infrastructure program.
• Support custom integrations, enhancements, and technical solutions within the Clarity environment using .NET development expertise.
• Manage automated jobs, workflows, XOG operations, and related system processes.
• Analyze system needs, recommend improvements, and implement configuration changes that support business operations.
• Communicate technical information clearly to non-technical users and provide effective training and documentation.
• Manage multiple priorities, maintain accuracy, and ensure data integrity in a complex enterprise system.
• Work collaboratively with business units, IT teams, and leadership to ensure reliable system performance.
• Troubleshoot complex application issues and collaborate with technical teams, vendors, or enterprise IT support to resolve problems.

Benefits

• State-matched retirement contribution of 156%
• 13 paid holidays
• Generous leave accruals that begin immediately
• Military leave
• Tuition reimbursement program
• Dependent tuition reimbursement program with partnering Nebraska community colleges
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• 79% employer-paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Wide variety and availability of career advancement
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Job security and stability, even during times of economic hardship
• Employee Assistance Program
• Fun, inviting teammates
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level