ESIS Claims Vice President
Chubb•Buffalo, NY
•$163,000 - $237,000
About The Position
Responsible for overseeing claim activities for the Mid-Atlantic workers’ compensation regional operation, ensuring quality and timely claims service in a cost-effective and equitable manner. Implements quality plans, monitors outcomes, and recommends corrective actions. Provides technical oversight, including managing the claims process and supporting the resolution of account-related issues.
Requirements
- Proficiency in Excel for trend identification and analysis.
Responsibilities
- Support the management of the Monthly Quality Self-Review Process.
- Assist with audits on Performance Guarantee Accounts, track trends, and help develop and implement proactive action plans to ensure compliance with Performance Guarantees.
- Utilize Excel proficiency to identify and analyze trends, collaborating with the claims department to address findings.
- Assist with completion of internal self-audit compliance reviews.
- Help coordinate monthly penalty log updates and staffing reports.
- Support training for new hires and ongoing training for current employees.
- Coordinate hiring, training, and onboarding processes.
- Assist team leaders and claims handlers with special projects (e.g., reserve analysis, account-specific projects, closing projects, workbook audits).
- Participate in file reviews and new account presentations as needed.
- Monitor and report on aged queues (Apollo, OMNI, MBR, etc.).
- Attend sales presentations.
- Evaluate and analyze caseloads and staffing requirements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
