Claims Supervisor

Erie Insurance•Middletown Township, PA

4d•$88,693 - $141,678•Onsite

About The Position

This is a Claims Supervisor position in the Home and Auto Liability department. The successful candidate must reside within a reasonable driving distance to a Pennsylvania claims office. This is an in-office position. The position may be eligible for an annual bonus payment. The salary range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.

Requirements

High school diploma or GED required.
Six years of discipline specific claims adjusting experience, or equivalent estimating experience in a Claims leadership role required.
Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.
Valid driver's license where required.
Use of Personal Protective Equipment (PPE) is required for this role.
Ability to move over 50 lbs using lifting aide equipment; Rarely
Climbing/accessing heights; Rarely
Driving; Occasional (<20%)
Lifting/Moving 0-20 lbs; Rarely
Lifting/Moving 20-50 lbs; Rarely
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Pushing/Pulling/moving objects, equipment with wheels; Rarely

Nice To Haves

Bachelor's degree preferred.
In depth knowledge of estimating software preferred.
Where applicable, the position requires the incumbent to serve on the Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
Completion of Associate in Claims (AIC) designation preferred.

Responsibilities

Manages overall operations of designated area of authority.
Interviews, hires, trains, and directs personnel.
Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
Reviews claims on a regular basis in accordance with company policy.
Set up files of adjusters, checking for coverage, adequate reserves and acts as a resource for answering claims questions.
Provides additional services as required.
Takes action as necessary.
Reviews claim correspondence and provides counsel on further action.
Resolves coverage or unusual questions within designated authority.
Conducts related research as necessary.
Maintains and applies a working knowledge of adjuster’s files.
Maintains knowledge of statutory laws.
Makes recommendations to and participates with Claims Manager in developing and evaluating claims procedures.
Handles claim complaints and inquiries.
Assists Claim Manager and may act on his/her behalf as necessary.
Receives and directs processing of legal papers served upon ERIE involving claims action.
Directs activities of outside legal counsel as required.
Assists in preparation for trial procedures where applicable.
Attends pre-trial functions and trials as necessary.
Directs salvage disposal, reviews reports, payments and buyers.
Negotiates with salvage action and salvage yards on behalf of the company.

Benefits

Premier health, prescription, dental, and vision benefits for you and your dependents.
Coverage begins your first day of work.
Low contributions to medical and prescription premiums.
We currently pay up to 97% of employees’ monthly premium costs.
Pension.
Full-time employees are vested after five years of service.
401(k) with up to 4% contribution match.
The 401(k) is offered in addition to the pension.
Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development.
Tuition reimbursement program for higher education and industry designations.
Company-paid basic life insurance.
Short- and long-term disability insurance.
Orthodontic coverage for children and adults.
Adoption assistance.
Fertility and infertility coverage.
Well-being programs.
Paid volunteer hours for service to your community.
Dollar-for-dollar matching of your charitable gifts each year.