Claims Specialist

SIXT•Tulsa, OK

6d•Onsite

About The Position

As a full-time Claims Specialist at SIXT, you’ll be at the heart of our dynamic operation, ensuring every detail aligns for a seamless process. If you’re a pro at juggling tasks, thrive in fast-paced environments, and love turning challenges into wins, this is the role for you. We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.

Requirements

A minimum of 1 year of experience in claims, collections, or an administrative role.
A high school diploma or bachelor’s degree (preferred).
Proficiency in computer navigation, including Microsoft Office Applications.
Strong organizational skills.
Ability to multi-task effectively.
Excellent professional communication skills.
Success-oriented and willing to take on multiple tasks.

Responsibilities

Collaborate with external organizations to streamline the collections process and improve efficiency in recovering owed amounts.
Make informed decisions regarding the pursuit or closure of damage claims, balancing accountability, and strategic judgment.
De-escalate and resolve outstanding damage claims, turning complex situations into satisfactory outcomes for all parties.
Provide exceptional customer service, addressing client inquiries with empathy and professionalism.
Explain the claims process and Sixt coverage, ensuring clients fully understand their options.
Gather necessary documentation from clients, insurers, and other parties, ensuring thoroughness in the claims process while maintaining confidentiality and legal compliance.