Experienced Claims Specialist

GEICO • Richardson, TX

13d • Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Are you a seasoned professional with a track record in insurance claims? As an Experienced Claims Specialist at GEICO, you’ll leverage your expertise to manage cases and contribute to your team’s success. You’ll be at the heart of our commitment to outstanding customer service. You’ll manage multiple steps impacting the claims life cycle, providing guidance, support, and solutions to policyholders during times of uncertainty. Your expertise and compassion will make a meaningful impact on their lives while contributing to GEICO’s reputation for excellence.

Requirements

• A passion for providing outstanding customer service.
• Strong interpersonal, communication, and problem-solving skills.
• Adaptability and attention to detail in a dynamic environment.
• 3+ years of relevant customer service and/or transaction processing experience.
• Active Texas All-Lines Adjuster License (4-20) required.
• High School Diploma required
• Ability to prioritize and multi-task, while navigating through multiple business applications.
• Computer proficiency, including familiarity with Microsoft Office Suite.
• Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

• Preferred 2+ years of Auto Liability Claims Experience.
• College degree (2-4 year) preferred.

Responsibilities

• Claims Processing: Efficiently and accurately handle insurance claims, ensuring adherence to company policies and procedures.
• Customer Service: Communicate professionally and empathetically with customers, addressing concerns and questions about their claims.
• Investigation: Conduct thorough investigations to determine the extent of coverage and assess any potential fraud.
• Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.

Benefits

• Continuing education at no cost to you.
• Leadership development programs and hundreds of eLearning courses to enhance your skills.
• Access to GEICO Strive Program, providing associates with tuition assistance and access to high-quality education to advance their career.
• Comprehensive healthcare and well-being support available on Day 1.
• From day one, you’ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.
• Mental healthcare as well as fertility and adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED