Claims Specialist, Environmental Pollution

AXA•Chicago, IL

About The Position

The Claims Specialist, Environmental Pollution, handles and resolves claims for AXA XL’s Environmental Pollution team. The role analyzes coverage issues, gathers and organizes information, ensures reserve adequacy, mitigates risk exposure, manages litigation, and develops effective resolution strategies. The specialist works closely with Claims management and colleagues and collaborates frequently with Underwriting to achieve favorable outcomes for AXA XL and its clients through proactive claim resolution and settlement. The position handles site pollution and contractor’s professional and pollution claims across multiple jurisdictions. It involves setting claim strategy with Claims management, working with counsel on litigation, coordinating communication with internal and external stakeholders, consulting with management on large losses, documenting claim activity, maintaining reserves, producing internal reports, and monitoring emerging liability and coverage trends. The role reports to the Claims Manager–Environmental Pollution, Americas Region.

Requirements

Bachelor’s degree required.
General claims experience, including analyzing coverage and writing coverage position letters.
Excellent verbal and written communication, presentation, and negotiation skills.
Ability to communicate and negotiate effectively with internal and external stakeholders at varying levels of sophistication.
Ability to develop productive working relationships with insureds, brokers, claim handlers, Underwriters, and legal counsel.
Ability to work collaboratively in a hybrid work environment.
Integrity and the highest standards of professionalism.
Ability to approach tasks proactively, anticipate needs, prioritize multiple work streams, and act with urgency without sacrificing quality.
Intellectual curiosity, willingness to ask questions and explore new ideas, and commitment to continuously improving technical skills.
Must be legally authorized to work in the United States without sponsorship now or in the future.

Nice To Haves

Juris Doctor (JD).
Experience handling and managing pollution site, contractor’s professional and pollution liability, or construction-related claims.
State adjuster licenses.
Insurance designations such as CPCU, AIC, ARM, or SCLA.

Responsibilities

Handle site pollution and contractor’s professional and pollution claims across multiple jurisdictions.
Analyze the applicability of coverage to claim facts and set claim strategy in partnership with Claims management.
Partner with internal and external counsel to develop and pursue effective, cost-efficient litigation strategies.
Coordinate communication with internal and external stakeholders, including Underwriting, brokers, reinsurers, and external vendors, to provide a high level of customer service.
Participate in new account and renewal meetings when required.
Consult with Claims management on large losses and ensure appropriate steps are taken to achieve the best outcome.
Document claim activity in the claim system in accordance with Global Claim Handling Principles.
Establish and maintain appropriate reserves, produce internal reporting, and ensure reserves are set according to best-practice guidelines.
Identify, monitor, and report emerging liability and coverage trends.