Claims Specialist, Liability

Arch Insurance Group Inc.•Cortland, NY

23h•$60,000 - $90,000•Onsite

About The Position

This position is responsible for the adjustment of commercial claims. This evaluation and coverage review, contact with insured/claimants (and agents as necessary), claim investigation, coverage evaluation, negotiation, and settlement of first and third-party commercial claims.

Requirements

High-school degree or equivalent, college degree or coursework preferred.
NY State Adjusters license a plus, but not required. Ability to obtain state licensing as needed within 9 months of hire.
Minimum of 2-3 years exposure to commercial claims adjusting and claim resolution.
Knowledge of various state regulations as they apply to benefits administration and claim adjudication.
Strong written and verbal communication skills.
The ability to succeed and excel in a collaborative and team-based environment.
Strong time management and desk management skills.
Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, Word, and Outlook as well as company claim administration software.
Ability to work independently and to carry out assignments to completion.
Growth potential beyond current role.

Responsibilities

Claim investigation: Initial and final coverage confirmation, review, investigate, and actively bring claims to a conclusion, process claims utilizing a high degree of judgment.
Initiative: Appropriate diary and claim management to ensure prompt, accurate, and appropriate claim resolution.
Service: timely and responsive communication with insureds, agents, claimants, attorneys, independent insurance adjusters, and carriers regarding the status of the claim.
Coverage and Damage Analysis: Appropriately analyze coverage and accurate claim damage and injury valuation using expert resources as needed.
Reserves, Negotiation, and Settlement: Maintain accurate and timely reserves that reflect the ultimate probable value of the claim. Accurately and timely resolve claims using appropriate negotiation and influencing skills.
Leadership of the organization: At the direction of Claims Management, provide mentorship to Claim Adjusters, assist in organization training efforts, and participate in regular file audits and data reviews.