Claims Specialist II

Aon Corporation • New York, NY

4d • Hybrid

About The Position

Aon is looking for a Claims Specialist II. This position has 4 weeks of virtual training followed by a hybrid or 100% remote work schedule. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Travel Practice business group within Aon Affinity.

Requirements

• Claims adjudication experience.
• Clear and professional written and verbal communication.
• Detail oriented with the ability to manage time effectively.
• Ability to make decisions utilizing certificate of insurance and adjudication procedures.
• Prompt and courteous call handling of call transfers to provide claims issue resolution.
• Prior claims adjudication experience.
• Active General Adjustor license for home state or designated home state.
• College education preferred or equivalent work experience.
• Successful completion of a 4-week training program required

Nice To Haves

• Experience in Travel Insurance is a plus

Responsibilities

• Review and service claims in accordance with plan provisions.
• Examine claim submissions and documentation to confirm coverage and assess claims.
• Review medical records, itineraries and other documentation to make determinations.
• Proactively resolve claims within established standards.
• Communicate effectively with customers through verbal and written communication.

Benefits

• comprehensive benefits package
• agile, inclusive environment
• manage your wellbeing and work/life balance
• two “Global Wellbeing Days” each year
• variety of working style solutions
• Smart Working
• continuous learning culture
• 401(k) savings plan with employer contributions
• employee stock purchase plan
• medical, dental and vision insurance
• various types of leaves of absence
• paid time off
• 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• paid sick leave
• short-term disability
• optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance
• supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• employee assistance program that includes free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree