Claims - Recovery Specialist II - III
About The Position
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Our HQ Claims Resource Operations department is currently seeking a Claims - Recovery Specialist II-III. Recovery Specialist III role includes overseeing subrogation efforts on small, medium, and large non-litigation auto losses as well as providing administrative support to the Claims Recovery area and its processes. Including but not limited to processing incoming receipts, evaluate referrals to collection firms and arbitration assignments. This position is based at our Headquarters in Fairfield, Ohio. Hybrid work options are available in select departments at our Headquarters located in Fairfield, Ohio. Eligibility may vary based on your role, responsibilities, and departmental policies.
Requirements
- good verbal and written communication skills
- ability to concentrate and pay attention to detail
- strong decision-making skills
- ability to effectively work independently
- average to above average knowledge of Word, Excel, Outlook, Teams and Adobe
- ability to learn claims basics and workflows
- Qualified candidates are willing to take on new responsibilities.
Nice To Haves
- accounting basics knowledge desired
- knowledge of the Claims Management System is valued
Responsibilities
- oversee subrogation efforts on small, medium and large non-litigated losses
- oversee applicant arbitration filings and collect awards
- oversee deductible collections
- process incoming recovery receipts
- perform specific file review method
- work with field associates on effective loss investigation methods
- manage assignment and processing of incoming receipts not processed automatically
- evaluating collection firm referrals assignments and file copy accesses
- miscellaneous administrative support as arises or needed
- assist with auto salvage as needed
Benefits
- Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
