Claims Specialist II - Remote

LoanCare • ,

11h • $18 - $27 • Remote

About The Position

LoanCare is seeking a Claims Specialist II who enjoys working with clients, is eager to learn and maximize results, is detail-oriented, and driven to meet tight deadlines in a fast-paced environment. This role involves preparing mortgage insurance claims, reconciling advances, conducting quality control audits, validating supporting documents, maintaining records, tracking claim payments, and conducting research for claim-related activities. A background in the mortgage or real estate industry is considered a plus.

Requirements

• 2-4 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
• Knowledge of accepted business practices in the mortgage industry and understanding of claims process.
• Proficient knowledge of foreclosure process and appropriate guidelines (FHD).
• LPS-MSP (Mortgage Servicing Platform) experience.
• Ability to manage time and priorities wisely.
• Ability to make sound decisions and resolve issues.
• Ability to work independently and effectively meet deadlines.
• Ability to communicate effectively in writing, in person, and by telephone.
• Ability to use Microsoft Office applications, specifically, Excel and Word.
• Ability to maintain strict confidentiality.

Nice To Haves

• Background in the mortgage or real estate industry is a plus.

Responsibilities

• Prepare mortgage insurance claims for two or more agencies- or investor-acquired properties.
• Complete reconciliation of all advances to be included in the claim.
• Assist in conducting internal department quality control audits of post claim activity.
• Validate all the necessary supporting documents needed for the claim.
• Maintain clear records and reports for management regarding daily production.
• Assist with updating appropriate workstations for claim payments.
• Follow up and track payment of filed claims.
• Conduct miscellaneous research to complete daily tasks.
• Conduct research for post-claim activities such as “missing documents and/or agency inquiries”.
• Complete tasks queue and notate internal system accordingly.
• All other duties as assigned.

Benefits

• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• Fidelity National Financial matching 401(k)
• Employee stock purchase plans
• Access to mental health resources, including free Calm memberships
• Initiatives that promote physical and emotional well-being
• Programs that celebrate achievements and milestones
• Discounts on gym memberships
• Pet insurance
• Employee purchasing programs
• Tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed