Claims Specialist II

Aon CorporationNew York, NY
Hybrid

About The Position

Aon is looking for a Claims Specialist II. This position has 4 weeks of virtual training followed by a hybrid or 100% remote work schedule. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Travel Practice business group within Aon Affinity.

Requirements

  • Claims adjudication experience.
  • Clear and professional written and verbal communication.
  • Detail oriented with the ability to manage time effectively.
  • Ability to make decisions utilizing certificate of insurance and adjudication procedures.
  • Prompt and courteous call handling of call transfers to provide claims issue resolution.
  • Prior claims adjudication experience.
  • Active General Adjustor license for home state or designated home state.
  • College education preferred or equivalent work experience.
  • Successful completion of a 4-week training program required

Nice To Haves

  • Experience in Travel Insurance is a plus

Responsibilities

  • Review and service claims in accordance with plan provisions.
  • Examine claim submissions and documentation to confirm coverage and assess claims.
  • Review medical records, itineraries and other documentation to make determinations.
  • Proactively resolve claims within established standards.
  • Communicate effectively with customers through verbal and written communication.

Benefits

  • a 401(k) savings plan with employer contributions
  • an employee stock purchase plan
  • consideration for long-term incentive awards at Aon’s discretion
  • medical, dental and vision insurance
  • various types of leaves of absence
  • paid time off, including 12 paid holidays throughout the calendar year
  • 15 days of paid vacation per year
  • paid sick leave as provided under state and local paid sick leave laws
  • short-term disability and optional long-term disability
  • health savings account
  • health care and dependent care reimbursement accounts
  • employee and dependent life insurance and supplemental life and AD&D insurance
  • optional personal insurance policies
  • adoption assistance
  • tuition assistance
  • commuter benefits
  • an employee assistance program that includes free counseling sessions
  • two “Global Wellbeing Days” each year
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