Claims Specialist I

AIG Insurance • Lenexa, KS

6d • Onsite

About The Position

The Claims Specialist I will handle auto and general liability claims under general supervision and moderate exposure claims involving some litigation. The position also ensures ongoing adjudication of claims within the Company standards, industry best practices and specific client service requirements. Maintains high standards of customer service. This includes prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards.

Requirements

• Property and Casualty licenses required. Must be obtained within 6 months of hire.
• Excellent verbal and written communication skills
• Excellent customer service skills
• Analytical with good decision-making skills
• Strong organizational skills and detail oriented
• Ability to work independently, handle multiple tasks simultaneously and exercise good judgment

Nice To Haves

• 3+ previous auto or general liability claim experience preferred, bodily injury experience.

Responsibilities

• Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.
• Comply with all statutory and regulatory requirements in all applicable jurisdictions.
• Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.
• Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
• Communicates effectively with internal and external customers on claims and account issues.
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
• Effectively manage litigation process and defense counsel to ensure timely and cost-effective outcomes.

Benefits

• Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed