Claims Specialist Bodily Injury

Great American Insurance Group•Richfield, MO

4d•$85,000 - $90,000•Hybrid

About The Position

Vanliner Insurance Company, a member of Great American Insurance Group, is seeking a Bodily Injury Claims Specialist. With over 30 years of experience, Vanliner is a top insurance provider for the moving and storage, parcel, and home delivery industries. The company emphasizes expertise, innovation, and customer service, driven by its employees. Great American Insurance Group values diversity and inclusion, aiming to create a workplace where all employees feel empowered. This position requires applicants to be authorized to work in the United States without sponsorship. Vanliner, founded in 1978, is a leading insurer in the moving and storage, last mile, and home delivery sectors.

Requirements

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
Generally, a minimum of 9 years of experience in property and casualty claims handling.
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
Commercial Auto and Litigation Experience
Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge.
Demonstrates excellent analytical, negotiation, and problem-solving skills.
Maintains strong knowledge of insurance policies, coverage, and claims handling procedures.
Maintains knowledge of industry laws and regulations.
Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims.
Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
Proven ability to handle confidential information with discretion.
Viewed as a senior resource within the Claims department and/or organization.

Responsibilities

Manages a large inventory of complex claims to evaluate compensability/liability.
Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
Performs other duties as assigned.