Claims Service Representative

GallagherOrlando, FL

About The Position

We are currently looking for a Claims Medical Only Representative who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role!

Requirements

  • High School Diploma or GED
  • Minimum of 1 years related experience required
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of claims investigation, settlement procedures, applicable state laws and accepted industry standards and practices
  • Computer experience with related claims and business software.
  • Minimum of 1 year related experience
  • Appropriately licensed and/or certified in all states in which claims are being handled

Responsibilities

  • Make a difference by communicating effectively with claimants and clients to build relationships and make connections.
  • Accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources.
  • Provide fair, equitable and timely claim disposition, consistent with our standards.
  • Use analytical skills to make decisions and resolve issues inherent in handling claims.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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