Claims Service Representative - Business Insurance
About The Position
As our Claims Service Representative on the Business Insurance Claims team, you’ll be the key connector between clients, service staff, and insurance carriers. You’ll handle claim information processing, guide clients through reporting procedures, and keep claims moving smoothly from start to finish. You’ll also support our Claims Consultants by providing timely status updates, preparing reports, and helping resolve client questions. Your attention to detail and communication skills will help ensure a seamless, efficient claims experience for everyone involved.
Requirements
- 1+ years of experience processing and managing Property & Casualty insurance claims with accuracy
- Strong communication skills to guide clients and collaborate with internal teams
- Ability to maintain detailed and organized claim documentation
- Proficiency with software systems, including Excel
- Ability to prioritize workload and manage multiple tasks efficiently
- Commitment to timeliness and quality in client service and data integrity
Nice To Haves
- BA/BS in Business, Insurance, or a related field
- Intermediate skills in Microsoft Office Suite
- Familiarity with insurance coverage terms and claims strategy
- Previous experience supporting claims consultants or managers
Responsibilities
- Handle claim information processing
- Guide clients through reporting procedures
- Keep claims moving smoothly from start to finish
- Support Claims Consultants by providing timely status updates
- Prepare reports
- Help resolve client questions
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- Nitro cold brew coffee and sparkling water
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
