Claims & Risk Analyst

HelloFresh • Boulder, CO

22h • $64,000 - $81,000

About The Position

HelloFresh is seeking a Claims & Risk Analyst to join their team. This role will support day-to-day operations across claims management, reporting, and insurance program administration, with a primary focus on the Workers' Compensation program. The position will also assist with general liability, property, subrogation, and commercial auto claims. The Claims & Risk Analyst will play a key role in ensuring efficient claims management from intake through resolution by supporting claim intake, tracking, reporting, and timely claim processing. This role involves maintaining accurate claims data and dashboards, coordinating with internal stakeholders, third-party administrators (TPAs), carriers, and brokers to drive claims toward successful resolution. The position offers exposure to corporate risk management, including claims oversight, data analytics, return-to-work programs, insurance renewals, and continuous process improvement.

Requirements

• 2–3 years experience with workers' compensation claims, either as a claims adjuster or through direct involvement of an employer's Workers' Compensation program within a risk management function.
• Bachelor’s degree preferred; will consider high school diploma with 2+ years of experience listed above
• Strong Excel and data analysis capabilities
• A proactive and self-motivated mindset and are highly responsive to meeting the needs of our internal and external customer
• Ability to work both independently and collaboratively in a team environment, while effectively prioritizing tasks and managing time
• Ability to adapt to changing business needs, with a flexible approach to shifting priorities, processes, and responsibilities

Nice To Haves

• Power BI and/or RMIS experience is a plus
• ARM, CPCU, CRM, AIC or other risk/insurance designations preferred but not required

Responsibilities

• Manage claim intake end-to-end, including FNOL processing, initial review, severity assignment, and escalation identification
• Monitor and support claims throughout the lifecycle by handling routine follow-ups, identifying aging or high-risk claims, and coordinating with adjusters to ensure timely progression
• Prepare and support bi-weekly claim reviews, including compiling data, tracking action items, and maintaining TPA performance metrics
• Build, maintain, and validate dashboards and reports across claims, trends, KPIs, and loss data to ensure accuracy and consistency
• Analyze claims data to identify trends, emerging risks, and recurring root causes, and partner with internal stakeholders to support action planning
• Track Return-to-Work progression for injured workers, and compliance-related data, including audit support and timely updates across systems
• Track and support subrogation and recovery efforts, including follow-ups on outstanding items and documentation
• Assist with insurance program administration, including exposure data collection, renewal support, and submission preparation
• Review claim files and collaborate with TPAs on reserve adequacy and claim strategy
• Partner cross-functionally to gather required documentation and support efficient claim processing
• Participate in regular calls with carriers, brokers, and TPAs to support claim oversight and program execution
• Support additional risk management and claims-related tasks as needed

Benefits

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans
• 85% discount on your subscription to HelloFresh (as well as other product initiatives)
• Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED