About The Position

Baptist Health is hiring a Claims Resolution Specialist II for our Hospital Billing Team department. This is a full-time days position located at Baptist Metro Square. The ideal candidate must have Claims Resolution experience working in a healthcare setting.

Requirements

  • Claims Resolution experience working in a healthcare setting.
  • Experience in either HB or PB while working toward competency in all areas of the assigned vertical.
  • Up to date knowledge related to CPT codes, ICD/10 codes.

Responsibilities

  • Resolves each medical claim sent to commercial insurance companies, third party organizations and/or government payers.
  • Analyzes explanation of benefits to insure proper payment to Baptist Health from paying entities.
  • Communicates with third-party representatives as necessary to complete claims processing and /or resolve problem claims.
  • Follows-up daily on post processing activity including but not limited to, rejected billings, adjustments, corrected claims, overpayments, and denied claims.
  • Works all assigned accounts on worklist in order depending on balance and age.
  • Identify and communicate trends in denials to leadership.
  • Requires experience in either HB or PB while working toward competency in all areas of the assigned vertical.
  • Communicates with various departments to resolve any outstanding issues with claim to resolve denials.
  • Possesses up to date knowledge related to CPT codes, ICD/10 codes.
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