Claims Representative

PacifiCorpSalt Lake City, UT
Onsite

About The Position

Step into a role where your analytical mindset and sound judgment make a direct impact. In this position, you’ll evaluate the company’s financial exposure related to incidents involving our facilities or equipment, leading thorough investigations into injury and property damage claims. If you’re someone who thrives on problem-solving, critical thinking, and delivering balanced, defensible decisions, this is an opportunity to play a key role in protecting both our people and our business!

Requirements

  • Degree in Business Administration, Accounting, Finance, or a related field.
  • A minimum of three years’ experience of claims research, or the equivalent combination of education and experience.
  • Investigative skills including conducting fact-finding, evaluation, and determination of cause of claim.
  • Communication and interpersonal skills to present recommended solutions and negotiate settlements.
  • Ability to collect and analyze information related to accidents and make sound recommendations for their settlement.
  • Completion of computer literacy test, basic literacy test, and an excel and word basic test with a score of 80% or better.
  • Pass a typing test with 30 words per minute or better.
  • Strong decision-making skills as well as the ability to maintain a high degree of confidentiality.
  • Pass AIC 300 within 6 months of being hired.

Nice To Haves

  • Travel may be required.

Responsibilities

  • Investigate damage to company property claims.
  • Handle collection of damage to property claims.
  • Investigate outage claims or disruption of power claims made against the company.
  • Assess damage claims brought forth by claimants.
  • Deny claims based on applicable tariffs or resolve property damage claims.
  • Assess liability claims brought against the company.
  • Evaluate damage to company property and gather information for billing.

Benefits

  • Medical, dental, and vision insurance
  • 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
  • Life insurance
  • Additional voluntary benefits, including pet insurance
  • Tuition Assistance
  • Mass Transit Pass for employees in our Portland and Salt Lake City Offices.
  • Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
  • Paid short-term disability leave and long-term disability insurance
  • Paid Parental Leave
  • Paid Bereavement Leave
  • Employee Assistance Program supporting mental and emotional wellbeing
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