Claims Representative, Subrogation

Plymouth Rock Assurance•Parsippany-Troy Hills, NJ

20h•$52,000 - $75,000•Onsite

About The Position

Join Plymouth Rock Assurance as a Claims Representative, Subrogation, where you will play a pivotal role in facilitating prompt collections and maximizing recovery for losses sustained by our insureds. You will leverage your expertise in assessing liability, negotiating settlements, and enhancing our claims processes.

Requirements

1+ years of experience handling auto comparative negligence claims.
Proficiency in Microsoft Office Suite products and strong computer skills.
Bachelor’s degree or equivalent combination of education and experience.
Ability to obtain state licenses when required.
Strong customer service, organizational, verbal, and written communication skills to handle complex claims and negotiate effectively.

Nice To Haves

Working knowledge of the inter-company arbitration process is advantageous, and certification from Arbitration Forums is a plus.
Pursuing an insurance designation is beneficial but not mandatory.

Responsibilities

Analyze investigations to make liability assessments, including reviewing first and third-party statements, witness testimonies, scene photos, and other relevant data.
Evaluate proximate cause, negligence, and damages to adjust reserves accordingly.
Negotiate and settle claims within your authority, seeking guidance from supervisors when necessary.
Maintain an effective follow-up system on pending files, ensuring efficient task prioritization.
Act as an intermediary between the company, preferred vendors, customers, insureds, and claimants to facilitate smooth communication and recovery.
Utilize the Adverse Stream system for case management, ensuring an organized and active diary management system.
Respond to and draft arbitration contentions, with the willingness to become certified as an arbitrator.
Adhere to privacy guidelines, laws, and regulations related to claims handling, ensuring full compliance.
Scrub adverse carrier proofs to secure optimal settlements, collaborating with appraisal staff or Hyper Quest as necessary.

Benefits

4 weeks accrued paid time off + 9 paid national holidays per year
Free onsite gym at our Boston Location
Tuition Reimbursement
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
Convenient location directly across from South Station and Pre-Tax Commuter Benefits