Claims Representative Specialist - Litigation

Sentry InsuranceStevens Point, WI
Hybrid

About The Position

Investigate and resolve litigated claims in an efficient and accurate manner- negotiate settlements, and communicate effectively with policyholders, vendors, and other stakeholders. This position will be located in our Stevens Point, WI; Davenport, IA; Goldsboro, NC; Nashville, TN; or Madison, WI office locations under a hybrid work model. As a Claims Representative Specialist on our PL – Litigation team, you’ll provide prompt claim investigation, evaluation, and settlement or denial of litigated claims.

Requirements

  • Bachelor’s degree or equivalent work experience
  • 5+ years of related work experience
  • Extensive claims knowledge with the ability to understand and manage litigated claims
  • Ability to review and analyze complex documents, insurance policies, coverages, medical reports, and insurance regulations.
  • Ability to make appropriate claims decisions, prioritize, and manage workload
  • Advanced writing, communication, and presentation skills
  • Advanced conflict resolution and negotiation skills
  • Technology aptitude

Responsibilities

  • Verify coverages through investigation and reviewing policy terms, conditions, and language. This may require working with coverage counsel in filing declaratory/summary judgements.
  • Evaluate liability by taking recorded statements from involved parties and witnesses and reviewing police reports accident scene photos and other pertinent evidence.
  • Negotiate claims settlements with claimants and their legal representation within assigned authority limits.
  • Comply with industry regulations, legal requirements, and internal policies through thorough documentation of all decisions correspondence and discussions that occur throughout the life cycle of the claim.
  • Work with and mentor other associates to share your knowledge, expertise, insights and perspectives to assist others in achieving their goals and enhancing their skills.

Benefits

  • Hybrid work model
  • In-office workspace and materials for home office
  • Meal Subsidy
  • 401(K) plan with a dollar for dollar match on your first eight percent , plus immediate vesting
  • Sentry University (SentryU)
  • Tuition Reimbursement program
  • Generous Paid-Time Off plan
  • Volunteer-Time off
  • Group Medical, Dental, Vision, Life insurance
  • Parental leave
  • Health and Wellness benefits
  • Well-being and Employee Assistance programs
  • Sentry Foundation gift matching program
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