Claims Litigation Specialist

Solera•Westlake, TX

1d•Hybrid

About The Position

Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance – quantifying and valuing what’s inside a policyholder’s home. We minimize back and forth with our customer by providing them the most accurate settlement reports to aid in their Content Claim process. The Litigation Specialist is responsible for processing litigation claims and other litigation assignments from the point of customer intake, through the valuation process. The Litigation Specialist must have an extremely high level attention to detail and the ability to creatively analyze data with an eye toward the problem at hand. The Litigation Specialist will need to work directly with our customer base, which may include attorneys, to understand and support their needs, offering guidance and expertise as a contents valuation expert. The Litigation Specialist must be able to work effectively under pressure to produce exceptional quality on tight deadlines and manage expectations accordingly.

Requirements

3–5+ years of experience handling contents claims, personal property valuation, litigation support, or complex insurance claims
Strong understanding of homeowners and personal property insurance coverage, policy interpretation, and claims practices.
Experience reviewing inventories, replacement cost evaluations, depreciation methodologies, and total loss documentation.
Knowledge of litigation processes, discovery procedures, mediation, arbitration, and claim file preparation.
Ability to analyze large volumes of claim documentation with strong attention to detail and accuracy.
Excellent written and verbal communication skills with the ability to communicate professionally with attorneys, insureds, adjusters, and leadership.
Strong organizational and time management skills with the ability to manage multiple deadlines and priorities.

Responsibilities

Correspond with adjusters and attorneys re: new assignments and work in progress
Ensure proper contracts and retainers in place for new customers
Create cost estimates for approval
Review and manage litigated contents claims involving disputed ownership, valuation, scope, depreciation, or coverage
Analyze deposition transcripts and other legal documents for information pertaining to contents valuation, synthesize all available information
Monitor litigation deadlines, court requirements, and attorney requests to ensure timely responses and compliance
Communicate professionally with insureds, public adjusters, attorneys, and internal stakeholders during high-conflict claim situations
Problem solve and make recommendations when information is lacking or unclear
Match large batch photo and receipt files to inventory lists
Research and review pricing to ensure exceptional quality and defensibility
Create custom excel reports with multiple settlement scenarios
Prepare narrative summaries to accompany valuation reports