Claims Representative II - REMOTE

Ryder Supply Chain Solutions • Centennial, CO

20h • Remote

About The Position

The Liability Claim Representative II handles low to mid-range bodily injury claims and property damage claims. This role requires experience with handling Auto Liability claims within Ryder's self-insured, self-administered liability program, including familiarity with coverage and contracts. The position is customer-focused and self-motivated, with experience in Commercial Auto claims being a plus.

Requirements

• Minimum of two (2) years’ experience in casualty claims
• Two (2) years or more experience in casualty claims
• Demonstrated ability to handle and resolve low-to-mid range liability exposures
• Requires strong claim technical skills
• Strong commitment to the principles of customer focus
• Effective interpersonal skills and ability to communicate clearly in verbal and written communications
• Strong negotiation skills and ability to deal effectively with insurers
• Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.
• Understanding of insurance coverage; beginner level.
• Comprehensive understanding of relevant laws and regulations; beginner level.
• Will need to obtain specific licenses if needed

Nice To Haves

• Experience with Commercial Auto claims is a plus
• Licenses are a plus

Responsibilities

• Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes
• Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants
• Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction
• Assists Claim Manager in the identification of exposures and recommends solutions
• Manages indemnity and expense costs properly
• Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds
• Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program
• Updates field operations personnel on claim status when requested
• Supervises outside vendors and experts retained to assist in the investigation
• Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments

Benefits

• Comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options
• Paid time off for vacation, illness, bereavement, family and parental leave
• A tax-advantaged 401(k) retirement savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees