Claims Representative - Commercial Auto Property Damage

Plymouth Rock Assurance • Boston, MA

5d • $50,500 - $67,000 • Onsite

About The Position

This is an exciting opportunity to make an immediate impact while building a rewarding, long-term career with a financially strong and stable company. If you're passionate about delivering exceptional service, thrive in a collaborative environment, and are looking for a company that invests in its employees' success, we'd love to hear from you!

Requirements

• 1-2 years of auto claims handling experience, preferably commercial auto.
• Excellent written and verbal communication skills.
• Ability to communicate effectively via phone, text, email, and other written correspondence.
• Demonstrated level of competency in time management, priority setting, and customer focus.
• Experience using a claims management and imaging system
• Bachelor’s Degree or commensurate experience

Responsibilities

• Contact insureds, claimants, attorneys and other parties related to an auto accident.
• Proficient in communicating in a variety of ways, including text, email and letter.
• Investigate all assigned claims for coverage, liability and damages.
• Ensure timely disposition of all claims in accordance with regulatory and statutory requirements.
• Responsible for timely payment of auto repairs and resolution of total losses.
• Ensure adherence to a variety of commercial policies including related coverages and exclusions.
• Determine liability of parties involved in a loss, including application of comparative negligence.
• Effectively manage workload through claims management and imaging systems.

Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Free onsite gym at our Boston Location
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Convenient location directly across from South Station and Pre-Tax Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree