Claims Processor

GroupSource LP•Calgary, AB

3h•CA$42,000 - CA$47,000•Hybrid

About The Position

As a Claims Processor, you’ll play a key role in ensuring the accuracy and timeliness of claims processing. By supporting our Health & Dental Claims team with precise data entry and administrative tasks, you help ensure a seamless experience for clients and members. Your attention to detail and consistency directly impacts the quality and reliability of our services. This is a hybrid role based out of our Calgary office, working a combination of in-office and work-from-home days.

Requirements

High school diploma or equivalent (post-secondary education an asset).
Strong data-entry skills with number-pad familiarity.
Proficiency in Microsoft Office Suite.
Demonstrated accuracy and attention to detail.
Strong organizational and planning abilities with excellent time management.
Ability to manage a high-volume, repetitive workload with efficiency.
Self-motivation and a strong sense of accountability.

Nice To Haves

Post-secondary education

Responsibilities

Reviewing and accurately entering claims information into the claims system for automatic adjudication or escalation.
Meeting or exceeding daily productivity targets of 200 lines of claims with a quality standard of 93% or higher.
Processing audit claims in the ClaimSecure system.
Assisting with administrative tasks including filing correspondence, supporting the Health & Dental Claims team, and maintaining service-level agreements (SLAs) with a maximum 2-day turnaround.
Communicating effectively with internal and external partners to support smooth workflows.