Claims Processing Tech II - Beverywck

Trinity Health • Troy, NY

3d • Onsite

About The Position

The Claims Processing Tech II works in the Accounts Receivable department at St. Mary's Campus in Troy, New York. This full-time, day-shift position manages resident accounts throughout their administrative and financial lifecycle, from admission through discharge. The role includes account setup and maintenance, monthly billing, payment posting, account reconciliation, collection follow-up, discharge processing, and refund administration. The successful candidate works with residents, families, and internal departments to support accurate account management and provide customer service.

The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The stated pay range is $18.50–$24.66 per hour, with pay based on experience, skills, education, and location.

The employer states a commitment to honoring each person's dignity and valuing colleagues' distinct perspectives, experiences, and talents, and is an Equal Opportunity Employer.

Requirements

• High school diploma or equivalent.
• Two to three years of billing, accounts receivable, healthcare finance, or related experience.
• Strong organizational, communication, and customer service skills.
• High attention to detail and accuracy.
• Strong problem-solving and analytical abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.
• Proficiency with Microsoft Office and other computer applications.

Nice To Haves

• Experience with private-pay billing, account reconciliations, cash posting, and collections.

Responsibilities

• Manage resident accounts from admission through discharge.
• Establish and maintain resident demographic, financial, and billing information.
• Process monthly billing for private-pay residents and contracted agencies.
• Post and reconcile payments, account adjustments, and cash receipts.
• Research and resolve billing discrepancies and account inquiries.
• Monitor outstanding account balances and perform collection follow-up.
• Complete discharge account reconciliations and process refunds as appropriate.
• Communicate professionally with residents, families, and internal departments.
• Maintain accurate records and ensure compliance with organizational policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED