Claims Operations Assistant

Core Specialty Insurance Holdings, Inc.•Vancouver, WA

9d•Onsite

About The Position

Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative support to the Claims Technicians and office management.

Requirements

Proficient data entry skills, including Microsoft Word, Excel, and Outlook
High School diploma is required
Excellent verbal and written communication skills
Detail-oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties
Strong interpersonal and customer service skills
Strong organizational and multi-tasking abilities
Effective time management
Ability to learn database applications related to claims services
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position.

Nice To Haves

some college preferred
Prior claims experience is helpful
Bilingual English/Spanish candidates preferred

Responsibilities

Answers multi-line phone system
Takes messages and distributes them efficiently and appropriately
Clarifies and answers customer requests for information.
Explains the claim reporting process to customers.
Documents loss reports
Enters data pursuant to claim reports
Organizes claim files
Processes payments
Provides additional general administrative assistance to claims technicians, as well as senior staff members