Claims Manager, Canada

Coalition, Inc.

5d•CA$129,600 - CA$180,000•Remote

About The Position

The Claims team at Coalition stands apart for our outstanding level of policyholder service and knowledgeable handling of claims for our insured customers. Claims, as a team, works to find ways to assist our policyholders to find solutions to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and handle large market claims under the most complex and intricate primary and excess Cyber, Tech, and Media policies, as well as other financial lines coverages. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors, including breach counsel, incident response providers, defense counsel, and coverage counsel for Coalition and its partner carriers. This position is fully remote and candidates can be located anywhere in Canada.

Requirements

3+ years of experience handling cyber, tech, and/or media claims and litigation for policyholders with revenue above $1 billion
Full Adjuster Licence from the Financial Services Regulatory Authority of Ontario (FSRA) or an equivalent common law regulatory body
Adjuster licence from the Québec Autorité des marchés financiers
Fluent in French and English
Strong coverage background
Demonstrated experience working as part of a team, leading a team, interacting with others, meeting goals, and successfully performing in a changing work environment
Excellent communication skills, interactive experience, and proactive mindset
Team-oriented with an aptitude to excel in a collegial environment

Nice To Haves

Juris Doctor (JD) or Bachelor of Laws (LLB)
CIP (Chartered Insurance Professional) designation

Responsibilities

Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators, and other vendors
Evaluate full pending of claims and recommend accurate reserves
Manage litigation including third party liability arising from security failure or data breaches, Media and Tech E&O
Maintain accurate and timely file documentation/information in our claims system
Assess liability and damage data in affiliation with intricate claims, maintaining appropriate documentation
Assess insurance coverage issues
Intelligently guide and track third-party vendors and service providers’ work and spend
Maintain and develop relationships with brokers, risk managers, general counsel, and vendors
Identify settlement opportunities to maximize impact and preserve limits
Collaborate in the defense and resolution of claims
Provide data and reason-based informational assistance to underwriters
Provide assistance to business development team with regard to marketing
Liaise with partner carriers