Claims Intake Analyst

MedPro Group • Fort Wayne, IN

1d

About The Position

In this role, you will interact with insured at time of loss notification and perform initial coverage review. You will ensure all initial claim investigations are executed with timeliness and accuracy. You will work with multiple departments/functions in the resolution of customer issues, and facilitate and expedite the workflow between the field and home offices. You will also provide full-range of administrative office and management support, and perform miscellaneous duties as assigned by manager.

Requirements

• Strong proven ability to operate independently and prioritize assignments.
• Ability to work well under pressure and within time constraints.
• Ability to effectively manage several projects/priorities simultaneously.
• Outstanding interpersonal skills to include both written and oral (focus on critical listening).
• Excellent organizational and teamwork skills; creative problem solving.
• Typing proficiency and computer skills (Word, Excel, PowerPoint) and ability to learn new technologies.

Nice To Haves

• Background in insurance, healthcare or law industries preferred.
• College degree or equivalent experience with relevant experience preferred.

Responsibilities

• Interact with insured at time of loss notification and perform initial coverage review.
• Insure all initial claim investigations are executed with timeliness and accuracy.
• Work with multiple departments/functions in the resolution of customer issues.
• Facilitate and expedite the workflow between the field and home offices.
• Provide full-range of administrative office and management support.
• Perform miscellaneous duties as assigned by manager.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree