Claims Intake Administrator

PCG • Lenexa, KS

1d

About The Position

Performance Contracting Group is seeking a Claims Intake Administrator to provide administrative and operational support to the Risk & Insurance claims 995 department by ensuring timely and accurate intake, documentation, and processing of claims information. This role is responsible for receiving, reviewing, and routing claim-related documentation while maintaining organized claim files and supporting overall claims workflow efficiency.

Requirements

• High school diploma or equivalent required
• 0–2 years of experience in administrative, insurance, claims intake, data entry, or customer service roles
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Ability to learn RMIS/Origami and document management systems
• Strong data entry accuracy and document handling
• Ability to review, classify, and route claims documentation
• Strong organizational and time management skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail and accuracy
• Clear written and verbal communication
• Customer service mindset with internal partners

Nice To Haves

• Associate degree preferred
• Prior experience processing documents, mail, invoices, or customer requests preferred

Responsibilities

• Receive, review, and process new claim information submitted from branch locations
• Follow up with internal stakeholders to obtain complete and accurate claim documentation
• Set up and maintain claim files in RMIS/Origami in accordance with established procedures
• Report claims to appropriate carriers or third-party administrators (TPAs) as directed
• Receive and review claims-related mail and correspondence, including medical bills, legal notices, and adjuster communications
• Document, attach, and properly route incoming materials within Origami or to the appropriate stakeholder
• Code and process invoices, ensuring proper claim association and supporting documentation
• Maintain organized and accurate claim records across systems including Origami, SharePoint, and Box
• Support the claims team with administrative tasks, reporting, file management, and documentation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED