Claims Handler

MLabs • Dallas, TX

2d • $50,000 - $75,000 • Hybrid

About The Position

We are hiring on behalf of our client, a high-growth claims management organization, applications are being accepted for an Auto Claims Handler to join their office in Dallas, TX on a hybrid schedule. This role is tailored for an ambitious claims professional with 3+ years of experience who is seeking a fast-paced environment where advancement is driven by performance and capability rather than traditional tenure. The client prioritizes talent, strong work ethic, and professional drive, providing dedicated training and resources focused on quality oversight, performance analytics, and capacity planning to prepare high-performing adjusters for future leadership pathways.

Requirements

• 3+ years of hands-on auto claims handling experience, including property damage and total loss claims.
• Active Texas (TX) Adjuster License is required.
• Active U.S. work authorization.
• Strong organizational skills, self-directed prioritization, and comfort leveraging operational metrics to guide decisions.

Nice To Haves

• Additional licensing in NY, CA, FL, or GA is considered a strong plus.
• Exposure to subrogation.
• Experience mentoring or coaching junior peers.
• Background in startup and high-growth organizational settings.

Responsibilities

• Manage auto claims end-to-end, maintaining oversight from initial notification of loss through final settlement.
• Serve as the primary point of contact for policyholders, providing clear, professional communication throughout the claims lifecycle.
• Review documentation, verify policy coverage, and determine liability accurately.
• Evaluate physical damage, analyze repair estimates, assess total loss valuations, and manage total loss and salvage processes.
• Evaluate bodily injury claims and manage Personal Injury Protection (PIP) / Medical Payments (MedPay) files.
• Establish appropriate reserve levels and settle claims within designated authority limits.
• Detect potential indicators of fraud and escalate suspicious files to the appropriate channels.
• Maintain complete, accurate claim files to ensure strict adherence to audit and compliance standards.
• Identify workflow bottlenecks and contribute to continuous process improvement.

Benefits

• Competitive base salary ($50,000 – $75,000 annually)
• Quarterly performance bonus potential (up to 15%)
• Equity participation via company stock options
• Comprehensive medical insurance coverage
• 401(k) retirement savings plan with a 5% employer match
• Paid time off (PTO)
• Accelerated career growth and promotion pathways within a high-performance environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed