Claims Handler - General Liability & Property

ClaimSorted•Dallas, TX
•Onsite

About The Position

ClaimSorted is seeking a Senior Claims Handler to join their team in downtown Dallas. This is an in-office, five-day-a-week role focused on handling commercial general liability and property claims. The position is designed for a senior handler with a desire for rapid career growth, offering the opportunity to manage complex commercial files from the outset. As the company scales, there is a clear path for advancement into mentoring, managing, and building teams, supported by comprehensive training in people management, performance management, data, quality, and capacity planning. ClaimSorted is an AI-native claims solution aiming to resolve claims faster, fairer, and more reliably, backed by leading investors and experiencing significant year-over-year growth.

Requirements

  • Willing to work 5 days in office in Dallas (in our amazing new office Downtown)
  • 5+ years of commercial claims experience across general liability and property
  • Texas All-Lines Adjuster license, with Texas designated as your home state
  • Strong coverage analysis skills and confidence taking a position and defending it
  • Strong organisation and ability to prioritise independently
  • Comfortable using data to make decisions
  • Team-oriented, hardworking, and ambitious
  • Experience leading, mentoring, or coaching others, and the ambition to manage a team
  • Startup or high-growth experience is a plus

Responsibilities

  • Handle complex commercial GL and property claims end to end: from first notification of loss through to settlement
  • Review policy wordings, verify coverage, and make well-reasoned coverage determinations
  • Investigate and assess liability and damages, coordinating experts, engineers, and loss adjusters where needed
  • Communicate with insureds, brokers, and carrier partners throughout the claims journey
  • Set appropriate reserves and manage claims within your authority, escalating clearly and early where you need to
  • Manage litigated files and defence counsel, driving to resolution
  • Maintain accurate and thorough claims records for audit and compliance
  • Act as a technical reference point for less experienced handlers, and contribute to continuous improvement by flagging process inefficiencies

Benefits

  • Competitive salary beyond the industry standard
  • Quarterly performance bonus: up to 15% of quarterly salary
  • Equity participation: stock options as an early-stage team member
  • Medical, dental and vision insurance for you and your dependents
  • 401(k) with 4% company match
  • 20 days annual PTO
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