Claims Facilitator

Erie Insurance • Raleigh, NC

10d • $40,121 - $64,090 • Onsite

About The Position

Under minimal supervision, settles claims within limits of authority. This is an in-office position, reporting to ERIE's Cary, NC office. Hours are Monday - Friday, 8:00 am - 4:30 pm. The selected candidate will be required to obtain appropriate licensing within 45 days.

Requirements

• High school diploma or GED and one year of related claims handling, customer service, or clerical experience required; or equivalent educational experience required.
• Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.
• Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

Nice To Haves

• Bachelor’s or Associate’s degree preferred.
• Pursuit of general insurance education preferred.

Responsibilities

• Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority.
• Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
• Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
• Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others.
• Enters loss information into claims system.
• Prepares correspondence, forms and related materials.
• Reviews all pending claims/activities on a regular basis.
• Provides support for property claims during periods of heavy volume.

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents.
• Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.
• We currently pay up to 97% of employees’ monthly premium costs.
• Pension.
• We are among the 2% of Fortune 500 companies to offer a traditional pension plan.
• Full-time employees are vested after five years of services.
• 401(k) with up to 4% contribution match.
• The 401(k) is offered in addition to the pension.
• Paid time off.
• Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.
• Including a tuition reimbursement program for higher education and industry designations.
• Company-paid basic life insurance
• Short- and long-term disability insurance
• Orthodontic coverage for children and adults
• Adoption assistance
• Fertility and infertility coverage
• Well-being programs
• Paid volunteer hours for service to your community
• Dollar-for-dollar matching of your charitable gifts each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED