Claims Examiner, Auto | Commercial Bodily Injury

Sedgwick•Telecommuter AZ, IN

7d•$65,000 - $70,000

About The Position

The Claims Examiner analyzes and processes complex bodily injury claims involving auto and commercial transportation. The role reviews coverage, investigates claims, determines liability, and evaluates damages while working toward timely resolution in accordance with service expectations, industry best practices, and client requirements. The position also handles litigation-related claims, coordinates vendors, communicates with insureds and clients, supports quality programs, and maintains properly documented claim files.

Requirements

Five years of claims management experience, or an equivalent combination of education and experience.
In-depth knowledge of personal and commercial auto policies, coverage, principles, and laws.
Strong oral and written communication skills, including presentation skills.
Computer literacy, including proficiency with Microsoft Office products.
Ability to work in a team environment.
Ability to secure and maintain state adjusting licenses as required for the position.

Nice To Haves

Bachelor's degree from an accredited college or university.
Professional certification applicable to the line of business.

Responsibilities

Process complex commercial and personal-line auto claims, including bodily injury, and ensure claim files are properly documented and coded.
Manage the litigation process for litigated claims.
Coordinate vendor management, including using independent adjusters to assist with claim investigations.
Report large claims to excess carriers.
Develop and maintain action plans to meet state-required contact deadlines and move files toward prompt, appropriate resolution.
Identify and pursue subrogation and risk-transfer opportunities; secure and dispose of salvage.
Communicate claim actions and processing with insureds, clients, and agents or brokers when appropriate.
Support the organization's quality programs.
Perform other duties as assigned.