Claims Examiner 1

Swift Transportation•Phoenix, AZ

14d•Onsite

About The Position

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Requirements

1+ year's experience in claims entry/handling required.
Must be able to take direction from leadership and be detail-orientated.
Must be very organized and able to multi-task.
Must be able to make timely commitments and follow through on commitments made.
Must be able to learn new processes.
Must be able to work in a fast-paced environment and possess excellent time management skills.
Associate's degree or equivalent combination of education and/or experience required.

Responsibilities

Answer calls and work closely with more senior examiners and/or leadership regarding Investigations and evaluations of claims. Incumbents have up to $5,000 reserve authority; $2,500 settlement authority and $1,000 payment authority.
Investigate claims made as a result of reports filed by insureds and/or third parties.
Initiate and conduct appropriate follow-ups via proficient use of the claims handling diary system and other related systems.
Determine best 3rd party independent adjuster to utilize for each situation.
Correspond with policyholders, claimants, witnesses, attorneys, etc. to gather information to support decisions.
Calculate payments and provides recommendations for settlement of routine claims. As directed, negotiates settlements of claims.
Examine claim forms and other records to determine coverage.
Prepare reports of investigation findings.
Complete training necessary to promptly and effectively handle claims to conclusion.
Proactively work to assist others in achieving the organization's objectives.