Claims Coordinator, 12m temp

Sofina Foods Inc•Burlington, ON

12d•$56,523 - $75,458•Remote

About The Position

Reporting to the Senior Manager, Abilities, Wellness & Ergonomics, the Claims Coordinator is responsible for supporting Burlington Plant with the execution and day to day monitoring of Sofina’s WSIB claims, non work related leaves, and disability management policies and programs. Primarily will provide administrative support for the purpose of occupational and non-occupational claims management to the site. This includes accountability for the claim management and tracking of occupational and non-occupational claims, identifying and resolving barriers to SAW/RTW of injured or ill employees, initiating, assisting and monitoring accommodation and return to work plans. Remote coverage for our Mitchell and London plants.

Requirements

A degree or diploma in Health and Safety, Kinesiology, Health Sciences, Human Resources, or related field preferred
3-5 years of WSIB claims management experience (RTW coordination) in a unionized environment
A strong understanding of Worker’s Compensation Acts, regulations and policies, disability management practices and procedures
Knowledge of Human Rights and Labour Law
Ability to manage case load and meet demanding deadlines
Proficient in use of Microsoft Word, Excel, Outlook, and Power Point

Responsibilities

Submit illness/injury claims to WSIB as required to ensure submission deadlines are met
Collect information for the purpose of completing and submitting Employer Report of Injury for lost time, medical aid and modified duty injuries
Reviewing information for accuracy and determine if the injury/illness meets policy requirements of WSIB and if not, identify objection with reasons
Liaison as the primary employer contact with WSIB, initiates and maintains communication with employees, supervisors, HR and Health and Safety partners, for the duration of the employees’ absence, rehabilitation to resolution
Lead return to work meetings and monitor return to work plans to ensure early and safe integration back into suitable and productive duties and advise on modifications when necessary
Arrange and maintain regular update meetings for Burlington Plant stakeholders including, Operations, Health and Safety and Human Resources
Escalate complex claims to internal/external resources to ensure cases are addressed and resolved as soon as possible
Maintain claim files and documents, including accurate records and data for reporting and auditing purposes
Proactively advise management of developments, progress and parameters of return to work and accommodation plans as permitted by professional standards and in accordance with privacy legislation
Provide guidance and assist with workers compensation appeals
Reporting of key metrics for the purpose of continuous improvement reviews for both occupational and non-occupational disability management