Claims Compliance Audit Specialist

Kin Insurance

1d•$75,000 - $95,000•Remote

About The Position

We are looking to add a Compliance Audit Specialist to our growing Claims team! In this role, you will partner closely with our Claims, Compliance, Legal, and Automation teams to support high-quality claim handling that aligns with Kin’s best practices and regulatory requirements. You will help to support claims compliance initiatives through claim file reviews, reporting, regulatory research, and collaboration with leadership and stakeholders. As a Compliance Audit Specialist, you will review claims for technical accuracy and compliance, identify trends, and provide data-driven quality insights that improve claim handling consistency and operational effectiveness.

Requirements

3+ years of claims compliance or 5+ years of claims experience
A deep understanding of homeowners policies, claim processes and legal and regulatory landscape of the insurance industry.
An ability to proactively identify systemic trends and emerging risks across claim files, providing actionable insights that prevent recurring issues and strengthen compliance practices across multiple teams.
The capability to evaluate claims against established technical and compliance standards while identifying documentation gaps or areas of concern.
Experience in transforming project management into a strategic driver, using data, trend analysis, and performance insights to improve processes, optimize workflows, and prevent recurring issues.
Familiarity in bringing alignment to cross-functional teams, navigating competing priorities, and ensuring seamless execution of complex, high visibility initiatives when working alongside attorneys, stakeholders, and adjusters.
Commitment to maintaining the highest ethical standards in all aspects of claims compliance and operations.

Nice To Haves

You will help to serve as a catalyst for team development by mentoring and coaching peers with intention, fostering a culture of learning, collaboration, and exemplifying continuous improvement.
Moreover, you will actively shape professional development initiatives, creating or refining training resources, mentorship programs, or cross-functional learning opportunities that enhance team capability and alignment with organizational goals.

Responsibilities

Conducting technical reviews of claim files and compliance check points to evaluate claim handling, documentation, coverage application, and adherence to company standards and regulatory requirements.
Analyzing state-specific claims handling requirements and documenting their impact on Claims processes and operations.
Identifying quality, technical, and compliance trends and translating findings into actionable insights for leadership and stakeholders.
Executing monitoring and testing of claims compliance controls and recommending improvements where gaps are identified.
Participating in calibration discussions to ensure consistent interpretation and application of claim handling standards and expectations.
Contributing to the development and refinement of audit tools, reporting processes, and review standards.
Collaborating with Training, Claims Leadership, and Automation teams to address identified trends and improve claims handling practices.
Drafting and updating Standard Operating Procedures and processes based on audit findings, regulatory changes, and business needs.
Acting as the go-to resource for peers by providing guidance on unique claims scenarios, offering coaching, and contributing to team training and knowledge sharing.
Supporting the execution of claims compliance projects by coordinating tasks, monitoring progress and risks, and ensuring timely delivery of project milestones and regulatory requirements.
Managing complex ad hoc audits and reviews from planning through execution, including the evaluation of results, presentation of recommendations, and implementation of changes to enhance Claims department practices.

Benefits

Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
401(k) with company match up to 4% of eligible earnings
Multiple medical plan options, plus dental and vision coverage
Company-funded HSA contributions (based on medical plan selection)
Company-paid life insurance and short-term disability
A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
Access to mental health support and confidential counseling resources
Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Career mobility and internal growth opportunities across the organization
Professional development budgets for certifications, conferences, and learning available, subject to management approval