Claims Compliance Analyst (Workers Compensation)
About The Position
The Compliance Analyst ensures adherence to regulatory requirements impacting Workers’ Compensation and Professional Liability claims through ongoing monitoring, assessment, and implementation of required actions. The role maintains key regulatory resources, communicates changes to stakeholders, and partners with cross-functional teams to support compliant processes and documentation. Responsibilities include facilitating regulatory examinations and managing required reporting and data submissions. The position also conducts compliance-focused audits and oversees critical federal and state reporting obligations.
Requirements
- Some relevant work experience.
- Tertiary Degree or equivalent combination of education and work experience.
Nice To Haves
- Some experience in Workers' Remuneration.
- Proven track record as a performer.
- Experience in file reviews and/or audit.
- Experience in coaching/training and providing feedback based on reports and data analysis.
- Relevant qualifications in finance, accounting, commerce or equivalent.
Responsibilities
- Assist in engaging with the business for the strategic direction of claims management practices.
- Maintain high knowledge and expertise through training and industry networks.
- Demonstrate compliance with laws, regulations, and company policies.
- Act as an internal escalation point for customer communication and engagement.
- Conduct quality assurance reviews and provide feedback to claims teams.
- Assist in the analysis and reporting of results and trends.
- Ensure audits, analyses, and reports are completed to a high standard and on time.
- Provide coaching to individuals based on review outcomes.
- Monitor and implement improvement plans for performance management.
- Follow up on timely completion of action items from audits and health checks.
Benefits
- Hybrid Working – a mix of working from home and in the office
- 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
- Competitive 401(k) program with company match up to 8%
- Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
- Tuition Reimbursement for professional certifications, and continuing education
- Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
