Claims Billing Specialist

Root Center For Advanced RecoveryManchester, CT
Onsite

About The Position

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you! This position is under the direction of the Claims Supervisor. The role produces bi-weekly claims, processes and balances remittance advices (Explanation of Benefits) received with payments to update the accounts receivable sub-ledgers, prints reports and files billing and remittance records as required. The hourly rate range starts at $20.00, with actual pay determined by factors such as education, work experience, and certifications. We strive for market alignment and internal equity.

Requirements

  • Associate’s Degree in Accounting or related field
  • Two (2) years’ experience in a billing or insurance position, preferably in a healthcare setting

Nice To Haves

  • Bachelor’s Degree preferred

Responsibilities

  • Processes Claims; generates claims either as paper billings of electronic files.
  • Receives and sorts incoming payments with attention to credibility.
  • Manages the status of accounts and balances and identifies inconsistencies.
  • Issues invoices, bills and receipts.
  • Updates account database with new accounts or missed payments.
  • Processing remittances received from payers so that open claims are updated as paid or denied under dollar control.
  • Balancing remittances to ensure updated claim records equal payments received.
  • Customer Service; Ensures all clients remain informed on their outstanding debts and deadlines.
  • Provides assistance to clients and employees who need guidance on insurance deductibles, co-pays or balances.
  • Mailing; prepares mailings or paper claims or electronically transmitting electronic claims.
  • Filing; Documents duplicate payments or other off-balance conditions.
  • Files office copies of claims.
  • Reports; utilizes the billing system to produce reports for the accounting department of claims management, as requested by the Claims Billing Supervisor.
  • Confidentiality; adheres to Root Center for Advance Recovery's Corporate Compliance Code of Conduct, policies and procedures as well as state and federal law and regulations regarding HIPAA and Privacy and Security.

Benefits

  • Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities.
  • Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday!
  • 35 hour work week
  • Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
  • Voluntary Vision Insurance
  • Life Insurance and AD&D – 100% paid by Root Center for Advanced Recovery
  • Short-Term Disability – 100% paid by Root Center for Advanced Recovery
  • 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
  • $2000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences; an additional $1000 available for counselors seeking outside supervision hours when such can not be provided in the organization internally.
  • Annual bonus eligible based on agency performance
  • Approved sites for NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service