Claims Auditor I

State of OklahomaOklahoma City, OK
Onsite

About The Position

Positions in this job family are assigned responsibilities auditing claims, business records, and other documents to determine or verify compliance with laws and regulations. Advises claimants concerning the interpretation and application of statutes and regulations pertaining to the claim. This is the basic level of the job family where employees are primarily responsible for performing routine entry-level work in a training and supervised status to build skills applicable to claims processing. Advises claimants concerning the interpretation and application of statutes and regulations pertaining to unclaimed property. This level of the job family may only initiate and recommend claims of any amount for approval.

Requirements

  • Knowledge of telephone and computer etiquette
  • Working within a team environment
  • Computer office software, Microsoft Office Suite, desk tools
  • Skill in keyboarding
  • Skill in 10-key (keyboard or adding machine)
  • Ability to provide customer service
  • Ability to maintain accurate records
  • Ability to compose professional letters and e-mails
  • Associate degree in business, accounting, finance, public administration, law, or other relevant field of study and three (3) years of qualifying experience in business, accounting, finance, public administration, law, or other relevant experience, or a bachelor’s degree and two (2) years of relevant experience.

Responsibilities

  • Performs office audits of claims, other business records, and documents to determine or verify compliance with laws and regulations.
  • Advises claimants concerning the interpretation and application of the statutes and regulations pertaining to the claim.
  • Maintains records and submits oral and written reports concerning cases and activities.
  • Confers with attorneys, accountants, and other professionals in administering the laws and policies of the state and/or agency.
  • Performs other related work and duties as required and assigned.
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